[alive-IT] Customer Reviews 2025

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Controllit AG

[alive-IT]

Composite Score

8.4 /10

CX Score

8.6 /10

35 Reviews

What is [alive-IT]?

[alive-IT] is our software solution for the implementation and support of an enterprise-wide Business Continuity and IT Service Continuity Program. Since 2000 our solution supports national and international companies in the management of their BCM and ITSCM tasks.

Company Details

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Awards & Recognition

[alive-IT] won the following awards in the Business Continuity Management category

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2024 Data Quadrant Champion

Latest Award, 2024

10 Top Rated Capabilities

16 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

13 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

16 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

9 Top Rated Capabilities

12 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2020 Data Quadrant Champion

2020

[alive-IT] Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on [alive-IT].

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love [alive-IT]?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Plan Management

Role-Based Access

Compliance Reporting

Business Impact Analysis (BIA)

Data Encryption

Mobile App Capability

Import from other BCM Tools

Import from MS Office

Contact List

Vendor Security Compliance

Import from IT Management Tools

Vendor Capability Ratings

Average 89

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

[alive-IT] Screenshots

[alive-IT] Videos

[alive-IT] Reviews

Role: Operations
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Very good possibilities for customizing!

Likeliness to Recommend

3 /10

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Great Product

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Client Friendly Policies
Includes Product Enhancements
Helps Innovate

Role: Operations
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Oct 2020

IT know-how is needed to get things up and running

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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[alive-IT]

What is [alive-IT]?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2020 Data Quadrant Champion

[alive-IT] Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love [alive-IT]?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Mobile App Capability Review, update, and execute plans via a mobile app.

Import from other BCM Tools Import existing BCM documentation from other BCM tools not just as attachments, but import it as data into the new tool.

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

[alive-IT] Screenshots

Business Impact Analysis

My tasks

Customisable dashboards

Visualisation of the data model and dependencies

Keyword search across all data

Visualisation of the recovery processes

Simple document creation via drag and drop (BCP, DRP...)

System-guided business impact analysis process

BIA dashboard: Keep an overview of the status of the BIA at all times...

[alive-IT] Videos

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[alive-IT] Reviews

Very good possibilities for customizing!

Likeliness to Recommend

Pros

Great Product

Likeliness to Recommend

Pros

IT know-how is needed to get things up and running

Likeliness to Recommend

Pros

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Feature Ratings

Plan Management

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Mobile App Capability

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Import from MS Office

Contact List

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Import from IT Management Tools

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