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Data Governance Policy

This policy establishes uniform data governance standards and identifies the shared responsibilities for assuring the integrity of the data and that it efficiently and...

Make the Case for a Room-as-a-Platform Initiative – Trend 3: Digital Sustainability

Read this section of the strategic foresight trends report to learn about the Digital Sustainability trend and the impact it's having in the guestroom.

Make the Case for a Room-as-a-Platform Initiative – Trend 4: Wow! Guest Experiences

Read this section of the strategic foresight trends report to learn about the Wow! Guest Experiences trend and the impact it's having in the guestroom.

5 trends shaping enterprise SaaS use in 2022

5 trends shaping enterprise SaaS use in 2022

CIOs can avoid tech hype with business-IT alignment

CIOs can avoid tech hype with business-IT alignment

Analyze Your Service Desk Ticket Data Storyboard

Avoid the pains of ticket analysis by standardizing your ticket data and ticket data analysis to improve service desk processes.

ITSM Ticket Data Analysis Tool

Use this tool to help you identify trends and patterns in your ticket data to action improvement initiatives.

ITSM Ticket Data Analysis Report

Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.

Tech Predictions for 2022: Cloud, Data, Cybersecurity, AI and More

Tech Predictions for 2022: Cloud, Data, Cybersecurity, AI, and More

5 analyst predictions for how the CIO role will change in 2022

5 analyst predictions for how the CIO role will change in 2022
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